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Riza Matias Duran

Email : Rizamatias03.rm@gmail.com

Contact No. : 0582801900

DOB : 1994-06-03

Airport road, Abu Dhabi,Phillipines

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Riza Matias Duran

Sector
Sales
Gender
Female
Date of Birth
03-06-1994
Visa Type
Husband / Father Visa
Visa Expiry Date
05-07-2026
Academic Level
Associate Degree
Sponsor Visa Expiry Date
28-02-2026
Experience
7 years
Languages
Tagalog and English
Skills
Customer experience, Leadership, Adaptability
Work Experience
Guest Service Associate Adrenark Adventure | Al Qana, Abu Dhabi March 2023 – May 2024 • Greeted guests warmly and provided information on facilities, programs, and services. • Anticipated guest needs and offered personalized assistance to enhance the visitor experience. • Ensured compliance with health and safety standards, maintaining a clean and safe environment. • Addressed and resolved guest concerns efficiently, escalating issues when necessary to ensure satisfaction. Sales Promoter (Kiosk Incharge) Atyab Al Marshoud LLC | Bawabat Al Sharq Mall, Baniyas, Abu Dhabi December 2017 – May 2022 • Achieved daily, weekly, and monthly sales targets through proactive sales strategies. • Managed monthly inventory and coordinated with the delivery team for stock arrivals. • Created weekly staff schedules, monitored performance, and provided feedback. • Prepared detailed monthly sales reports and tracked key performance metrics. • Designed eye-catching product displays to drive sales and attract customer attention. • Utilized POS software and Microsoft Office to streamline operations and reporting. • Collected customer details for future promotions, product launches, and updates. • Deposited weekly sales cash securely via ATM and handled financial transactions. • Reported damaged items for return and ensured quality control. • Addressed customer complaints courteously and effectively, maintaining a positive experience. • Generated invoices for product purchases and managed payment processes. Sales Representative LIUHUA TRADING FZCO, DragonMart 2, International City, Dubai U.A.E November 2015 – November 2016 Key Responsibilities: • Provided excellent customer service, assisting with product selection and promoting discounts. • Maintained product knowledge to offer accurate information and recommendations. • Ensured store cleanliness and visually appealing displays to attract customers. • Managed inventory, including stock checks, pricing, and quality control of received items. • Met monthly sales targets and addressed customer complaints effectively. • Fostered a positive team environment and handled cashiering duties.
Description
I am committed to providing exceptional service and contributing to team success. With a strong background in Sales and customer service, my goal is to continuously grow, build positive relationships, and help organizations thrive in a dynamic environment

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